Privacy Policy – Marca Fashions (marcafashions.co.uk)

At Marca Fashions, we take your privacy seriously and are committed to ensuring that your personal information is handled securely and in compliance with UK data protection laws, including the General Data Protection Regulation (GDPR). This policy outlines how we collect, use, store, and protect your data when you visit marcafashions.co.uk, make a purchase, or interact with our services.

1. Information we collect

When you use our website, shop with us, or contact our support team, we may collect the following personal information:

  • Name, email address, phone number, and postal address
  • Payment details (processed securely through third-party providers such as Stripe and Klarna – we do not store card details)
  • Account login credentials if you create an account
  • Order history and purchase details
  • Marketing preferences, including your subscription to our newsletter
  • Technical data, such as your IP address, browser type, and how you interact with our website

2. How we use your information

We use the information collected to provide you with a seamless shopping experience and to improve our services. This includes:

  • Processing and fulfilling your orders, including delivery and returns
  • Sending order confirmations, updates, and customer support communications
  • Personalising your shopping experience based on your preferences
  • Sending promotional emails and exclusive offers (only if you have opted in)
  • Preventing fraudulent transactions and ensuring website security
  • Analysing website traffic and improving our online store

3. How we store and protect your information

Your data is securely stored and protected against unauthorised access, loss, or misuse. We implement strict security measures, including encrypted connections and trusted payment gateways, to safeguard your information.

We retain your data only for as long as necessary to fulfill the purposes outlined in this policy, such as processing your order or complying with legal obligations. If you request the deletion of your account or personal data, we will securely remove your information where legally permissible.

4. Sharing your data

We do not sell or trade your personal information. However, we may share your data with trusted third parties in the following circumstances:

  • Payment providers (e.g. Stripe, Klarna) to process transactions securely
  • Delivery services to ship your order and provide tracking updates
  • Fraud prevention and security monitoring services
  • Legal authorities if required to comply with legal obligations

All third-party providers we work with adhere to strict data protection standards and only use your information as necessary to provide their services.

5. Cookies and tracking technologies

marcafashions.co.uk uses cookies to enhance your browsing experience. These small data files help us:

  • Remember your preferences and shopping cart contents
  • Provide personalised recommendations
  • Analyse website traffic to improve functionality

You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect website performance and limit certain features.

6. Your rights under UK data protection laws

Under GDPR, you have the following rights regarding your personal data:

  • Right to access – Request a copy of the data we hold about you
  • Right to rectification – Correct any inaccurate or incomplete information
  • Right to erasure – Request deletion of your data where legally applicable
  • Right to object – Opt-out of marketing communications at any time
  • Right to data portability – Request your data in a structured format

If you would like to exercise any of these rights, please contact us at customerservice@marcafashions.co.uk.

7. Updates to this policy

We may update this privacy policy from time to time to reflect changes in regulations or business practices. Any updates will be posted on this page, and we encourage you to review it periodically.

8. Contact us

If you have any questions about this policy or how your data is handled, please contact us at:

Marca Fashions
Email: customerservice@marcafashions.co.uk
Website: https://marcafashions.co.uk

By using our website, you agree to the terms outlined in this Privacy Policy.

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